NP77 Privacy Policy

1 About This Policy

This Privacy Policy explains how NP77 collects, stores, uses, and protects the personal data of players who register and use the NP77 online gaming platform at np77.vu. It applies to all registered users based in the Philippines and to anyone who accesses the NP77 website or Android application.

NP77 is committed to handling your personal data with care and in accordance with applicable data protection principles. This policy should be read alongside the Terms and Conditions, which govern the overall relationship between you and NP77.

By registering an account on NP77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not register or continue using the platform.

2 Data We Collect

NP77 collects personal data across several categories depending on how you interact with the platform. Below is a breakdown of what we collect and when.

Registration Data

When you create an NP77 account, we collect your full legal name, a valid Philippine mobile number, a username, and a password (stored in hashed form — never in plain text). This information is required to open and manage your account.

Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect a copy of a valid Philippine government-issued ID — such as a PhilSys National ID, UMID, driver's licence, SSS ID, or passport. We may also collect a selfie or liveness verification image for identity confirmation purposes. KYC documents are submitted by you and reviewed by our compliance team before being stored securely.

Payment and Transaction Data

When you make a deposit or request a withdrawal, we record transaction details including the amount in PHP, the payment method used (such as GCash, Maya, or bank transfer), transaction reference numbers, and timestamps. We do not store full card numbers or e-wallet credentials — payment processing is handled through third-party providers.

Usage and Device Data

We collect data about how you use the NP77 platform, including game sessions played, wagers placed, session duration, pages visited, and the device and browser you use to access the platform. This data helps us detect fraud, improve platform performance, and personalise your experience.

Communication Data

If you contact NP77 support, we keep a record of the communication including your message content and any attachments you provide. This record is used to resolve your inquiry and for quality assurance purposes.

3 How We Use Your Data

NP77 uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your NP77 account, including password resets and OTP verification.
• Identity verification: Confirming that you meet NP77's eligibility requirements — including the 21+ age requirement — and complying with KYC obligations before processing withdrawals.
• Payment processing: Facilitating deposits in PHP and withdrawals to your verified Philippine bank account or e-wallet, and maintaining transaction records for your account history.
• Platform operation: Delivering game content, recording game outcomes, processing wagers, and maintaining the technical performance of the platform.
• Fraud prevention and security: Detecting suspicious activity, preventing multiple accounts, identifying bonus abuse, and protecting the integrity of the platform for all players.
• Customer support: Responding to your inquiries, resolving disputes, and maintaining records of support interactions.
• Responsible gaming: Monitoring account activity to identify potential problem gambling behaviour and administering self-exclusion or limit requests made by players.
• Platform improvement: Analysing aggregated usage data to improve platform features, game selection, and the overall player experience.
• Legal compliance: Retaining records as required by applicable law and responding to lawful requests from regulatory or law enforcement authorities.

NP77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight.

4 Legal Basis for Processing

NP77 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions — such as managing your account, processing payments, and delivering game content.
• Consent: Where you have given explicit consent, such as when you agree to receive promotional communications from NP77. You may withdraw consent at any time by contacting support.
• Legitimate interests: Processing carried out for purposes such as fraud prevention, platform security, and improving the player experience, where those interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable laws, including KYC and record-keeping requirements.

5 Data Sharing

NP77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: We share the transaction details necessary to process your PHP deposits and withdrawals with our verified payment partners, including e-wallet and banking integrations. These partners are contractually bound to handle your data securely.
• KYC and identity verification providers: If we use a third-party service to assist with identity document verification, your KYC data is shared with that provider only for the purpose of verification and is not retained by the provider beyond what is necessary.
• Technology and hosting providers: NP77 uses third-party infrastructure for platform hosting and data storage. These providers operate under data processing agreements and are not permitted to use your data for any purpose other than providing those services to NP77.
• Regulatory and law enforcement authorities: NP77 will disclose personal data when required to do so by applicable law, a court order, or a legitimate request from a government or regulatory authority. We will notify you of such a disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or transfer of NP77's business, your personal data may be transferred to the successor entity. You will be notified of any such change and of your options regarding your data.

6 Data Retention

NP77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law or legitimate business need. The general retention principles are:

• Account and registration data is retained for the duration of your active account and for a standard period after closure.
• KYC and identity documents are retained for the period required by applicable anti-money laundering and record-keeping obligations.
• Transaction records are retained for a minimum period to comply with financial record-keeping requirements and to handle any disputes that may arise after account closure.
• Support communications are retained for a reasonable period after the inquiry is resolved, for quality and dispute reference purposes.

When data is no longer required for any of the above purposes, NP77 deletes or anonymises it in a secure manner. You may request deletion of your personal data subject to any overriding legal retention obligations by contacting NP77 support.

7 Security Measures

NP77 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• SSL/TLS encryption: All data transmitted between your device and the NP77 platform is encrypted using SSL/TLS. You can verify this by the padlock icon in your browser's address bar when visiting np77.vu.
• Password hashing: Your account password is stored using a one-way cryptographic hash. NP77 staff cannot read your password, and it is never stored in plain text.
• OTP verification: Sensitive account actions — including login from a new device, password changes, and withdrawal requests — may require OTP confirmation sent to your registered Philippine mobile number.
• Access controls: Access to player data within NP77 is restricted to authorised personnel on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations.
• Secure document storage: KYC documents are stored in access-controlled systems and are not accessible through the standard platform interface.

While NP77 implements reasonable security measures, no online platform can guarantee absolute security. You are responsible for keeping your account credentials and OTP codes private. If you suspect unauthorised access to your account, contact NP77 support immediately.

8 Cookies and Tracking

NP77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the NP77 website. The main types of cookies used are:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled without affecting core platform functionality.
• Analytics cookies: Used to collect aggregate data about how players use the platform — such as which pages are visited most often and where sessions typically end. This data helps NP77 improve the platform experience.
• Security cookies: Help NP77 detect and prevent fraudulent activity, such as identifying unusual login patterns or multiple account creation attempts.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain features of the NP77 platform from working correctly. NP77 does not use cookies to serve third-party advertising on or off the platform.

9 Your Data Rights

As a registered player, you have the following rights regarding your personal data held by NP77. To exercise any of these rights, contact support at [email protected] with your account details and a description of your request.

10 Minors and Age Restriction

NP77 is strictly intended for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account was created by a person under 21, the account will be immediately suspended and any associated data will be deleted, subject to any legal retention obligations.

If you are a parent or guardian and believe a minor has registered on NP77 using false information, please contact support at [email protected] immediately so we can investigate and take appropriate action.

11 Changes to This Policy

NP77 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data handling practices. When material changes are made, the "Last updated" date at the top of this page will be revised. Where the changes are significant, NP77 may notify registered players through in-platform messaging or via the mobile number associated with their account.

Continued use of the NP77 platform after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how your data is handled.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data NP77 holds about you, please get in touch with the NP77 support team:

Email: [email protected]

We aim to respond to all data-related requests within a reasonable timeframe. For common questions about your account, the FAQ page may have the answer you need without requiring you to wait for a direct response.